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10 Words and Phrases You Should Never Use

April 12, 2024 by

An advice piece in the Chronicle of Philanthropy goes after “Philanthro-speak” which often means one thing to a foundation program officer and another to people outside that bubble.

Here are a few terms — suggested by the CP staff as well as nonprofit leaders and communications experts — that may alienate or confuse rather than inspire:

Asset mapping
This is a popular term in community-development work. “Asset mapping,” explains the Local Initiatives Support Corporation on its website, “is a capacity-focused way of reimagining the place-making practice around the strengths and gifts that already exist in our communities.” More simply, the phrase describes the process of cataloging a community’s strengths and resources. A derivation perhaps more confusing: “asset-based framing.”

Best practice
The phrase was first found in Scientific American in the 1920s, according to the Oxford English Dictionary, and burrowed into the business and management consultant fields in the 1980s. It since has migrated to medicine, government, education, and the philanthropy and nonprofit worlds. The problem, experts say: Something is best practice only until research finds something else is indeed better. The phrase also encourages standardization — a one-size-fits-all approach that fights against the philanthropy trend captured by another buzzword: “participatory grant making,” in which communities or individuals closest to a problem are the ones that decide what’s best.

Bridge building
Words from the design or construction fields — including “scaffolding” and “infrastructure” — suggest that philanthropists are expert planners. “Bridge building implies an architecture designed to bring things together that weren’t intended to be together in the first place,” Dean-Coffey says.

Concretize
An authority no less than the Allied Grant Writers advises grant seekers to “concretize your overall idea of a project.” Dictionaries confirm it’s a word — the OED says it dates to the 1800s — but a more user-friendly piece of advice might be: “Offer details to illustrate your project.”

Ecosystem
National Geographic Society, the venerable nature and science nonprofit, calls an ecosystem a “geographic area where plants, animals, and other organisms, as well as weather and landscapes, work together.” Nonprofits often use the term to describe the set of relationships between groups in a network of organizations. The result can be quite confusing. When Deloitte Consulting’s Monitor Group identified 45 roles for community philanthropy organizations, it included those “proactively planning for the long term,” some “building collaboratives,” and others “managing formal collaborations.”

Impact
It’s probably one of the most seemingly benign yet most overused words in philanthropy. Every program officer wants their grants to result in change. But “impact” is something that happens to something; it suggests, for instance, that a community working with a foundation has no role in its betterment, says Jara Dean-Coffey, director of the Equitable Evaluation Initiative, an effort to redefine how foundations determine grant results.

Meteors make impact. Teeth get impacted. The word is “violent, nonconsensual, and not fair,” she says.

Leverage
Tony Proscio, a retired consultant to large foundations, says that too often,  philanthropy leaders use fancy words from other fields that shroud what they really mean. “Leverage,” which is borrowed from the financial world, is “the one I despise the most.”

Socialize
Foundations sometimes say they need to “socialize” a big idea — shorthand for testing whether the people they want to help will embrace the concept. Merriam-Webster’s third definition — “to organize group participation in” — might be appropriate, but the word can strongly suggest training others in established values and habits — in other words, bending others to norms.

Systems change
This phrase typically describes efforts to “tackle the root causes” of a societal issue, not the symptoms. But it’s so dense with connotations that Rockefeller Philanthropy Advisors even wrote a “topic brief” to explain the term (complete with an infographic). Ambitious grant makers reach for “systems transformation.” And when change efforts grow complicated, they require an “orchestration mechanism” to coordinate parties involved.

Theory of change
The authors of a 2004 study commissioned by the Annie E. Casey Foundation suggested that without a theory of change — that is, a plan for how to solve a problem — nonprofits and the people they serve are vulnerable to “wandering aimlessly.”

Enter a foundation, which will present a plan, packaged as a theory of change. Barriers to change will be identified, partners in the work engaged, money will be well spent, and the problem will be managed. But the term suggests a single answer to a problem and a prescriptive approach.

Filed Under: news, Philanthropy Trends, Toolbox, language

New Terms: 2023

June 22, 2023 by

  • Social Impact Infrastructure Organizations (SIIOs) Propel Philanthropy uses the term to identify groups they call “the indispensable backbone for the philanthropic, nonprofit, and civil society sectors”. They are resource builders, conveners, networks, platforms, trainers, educators, researchers, media outlets, and advocates.
  • Race Equity Glossary: Maintained by MN Education Equity Partnership, used by several national organizations, coalitions and higher education groups.
  • Definitions of Empowerment Language Borealis Philanthropy has published their Glossary Definitions.
  • This guide from Disability: walks through the general dos and don’ts when interacting with individuals who identify as disabled
  • Racial Equity Tools Glossary SOURCE: Project Change’s “The Power of Words.” Originally produced for Project Change Lessons Learned II, also included in A Community Builder’s Toolkit – both produced by Project Change and The Center for Assessment and Policy Development with some modification by RacialEquityTools.org.
  • Meanwhile spaces: Disused sites leased or loaned for a certain period of time by the public sector or developers to local community groups, art organizations, start-ups, and charities. These sites may be vacant or under-used shops, buildings, open spaces, or land. Temporary contracts allow community groups, small businesses, or individuals to pursue economic activity at below-market rates to generate social value for the neighborhood and its inhabitants
  • Diversity Dishonesty:  hiring a ton of diverse people, putting diverse people on company photographs and advertising assets, but not valuing them in the organization, and then gaslighting when the issue is raised (from According to stylist.co.uk)
  • Houseless, unhoused, unsheltered:People are turning away from the most common term, “homeless,” in favor of alternatives. Each one has a slightly different meaning.
  • Generosity Experience: your new term for the online solicitation process, as in How to Design a Magical one on Your Nonprofit’s Website
  • The Communications Network (the association of grant maker communications people) has a dedicated website directed at how foundation and nonprofit communicators can improve racial equity through their work. The site includes tools to craft relevant messaging that centers diversity, equity, and inclusion, and the results of the 2019 survey of DEI experts. Some of the findings:
    • The terms “race” and “racism” rarely appear in organizational DEI definitions, even for organizations focused on justice and equity.
    • Respondents rated their organizations’ staffs as more diverse than their boards, and their boards as more diverse than their senior leadership.
    • Less than half (42%) of respondents said they had a strong understanding of DEI concepts.
    • Over half (57%) saw the impacts of implicit bias present in social good communications.
    • Almost half (46%) recognized unintentional reinforcement of stereotypes and an overall lack of understanding of what language should be used in racial equity messaging.
    • About one-fifth (21%) of respondents said there was a lack of support for DEI initiatives within the organization.
  • BIMPOC – Black, Indigenous, Multiracial, People of Color. This more inclusive term is becoming more popular in philanthropy trade journals
  • Third Places – Read the Walton Family Foundation’s opinion piece on funding “third places,” including non-work and non-home places, commercial and public indoor places like bars, restaurants, cafés, barber shops, beauty salons, museums, and libraries, as well as outdoor places like trails and bike paths.
  • Latine – There’s a growing debate about the use of “Latinx” as an all-inclusive term for people of all the folks who used to be included in “Hispanics” and “Latinx”. We each get to choose our own names.
  • Canopy Gap and Tree Grief – The Star Tribune recently had a piece on how poor neighborhoods have so many fewer trees and shrubbery than wealthy neighborhoods. Evidently, there are some very serious problems when we don’t have enough trees which we call “canopy gaps” or “tree grief”.
  • Virtue Signaling – Another old term that’s resurfaced – Mostly intended for corporations or powerful people, “virtue signaling” implies actions taken only to improve their moral reputation. In the early 1990s, it was overused by folks who were pointing out politicos or businesses who did something that looked great that was also hugely visible. It’s back and for good reason.
  • Revisiting Capacity Building and Strategic Philanthropy – Sara EchoHawk wrote a nice piece for Nonprofit Quarterly in 2019 on “capacity building” and how many funders use “strategic philanthropy” as code for “overly prescriptive grantmaking”. Both capacity building and strategic philanthropy are back in style. Maybe it’s good to think what each term really means.
  • Narrative Change – We debated whether to put this item here, in the Toolbox section or the Survey Says area. Narrative change is a becoming more popular as a distinct and successful tool for advocates and human service people alike. Critical Race Theory and Climate Change stories are two key examples of narrative change. This report, Funding Narrative Change, defines terms, delineates benefits (e.g., funders want to learn), and provides “how to” examples. An important read for people who need to open minds.

Filed Under: Toolbox, News & Resources, language

Words And Phrases To Avoid – 2022 Edition

March 25, 2022 by

According to Candid (the merger of Foundation Directory Online and Guidestar), there are eight phrases that are not 2022-acceptable.

[Read more…] about Words And Phrases To Avoid – 2022 Edition

Filed Under: language, Toolbox

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